At Classic and Sports Finance we pride ourselves in making sure our customers get the best possible service. However, we appreciate that there are times when things don’t go to plan.
Complaints Procedure
If you wish to register a complaint, please telephone 01869 351512 or write to: Classic & Sports Finance, Unit 12 Apollo Business Park, Wroxton, Banbury, Oxfordshire, OX15 6AY.
We aim to resolve your complaint at the earliest opportunity.
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request.
Ombudsman
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
By post:
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR
By telephone: 0800 023 4 567 or 0300 123 9 123
By email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk